Terms of Service

Effective Date: 1/1/2025

Welcome to The Car Artisans Group ("CAG", "we", "us", or "our"). By booking a service through our website or communicating directly with us, you agree to the following Terms of Service. Please read them carefully.

1. Services Provided

We provide premium car care services, including ceramic coating, paint revamps, and maintenance washes. All services are performed at your location unless otherwise specified. The services and pricing are subject to change at any time, with or without notice.

2. Booking and Payment

  • Bookings can be made via our website or through direct communication with a CAG representative.

  • A deposit may be required to reserve your appointment.

  • Full payment is due upon completion of the service unless otherwise agreed in writing.

  • We accept cash, credit/debit, and other digital payment methods where available.

3. Cancellations and Rescheduling

  • Please provide at least 24 hours' notice for cancellations or rescheduling.

  • Cancellations made with less than 24 hours’ notice may be subject to a cancellation fee.

  • We reserve the right to reschedule or cancel appointments due to weather, emergencies, or unforeseen circumstances.

4. Client Responsibilities

  • Please ensure your vehicle is parked in a safe, accessible location for the duration of the service.

  • Remove personal items from the vehicle prior to service.

  • Let us know of any pre-existing damage or sensitive areas on your vehicle before we begin work.

5. Results and Limitations

  • While we take pride in delivering quality results, outcomes may vary depending on vehicle condition, materials, and age.

  • Certain imperfections may not be fully correctable through our services.

6. Liability

  • CAG is not responsible for pre-existing damage to the vehicle.

  • We are fully insured and will exercise reasonable care when performing our services. In the rare case of accidental damage, we will work with you to resolve the matter fairly.

7. Personal Information

  • Any personal information you provide (such as your name, email, phone number, or vehicle info) is used solely to provide and improve our services.

  • We do not share or sell your information to third parties.

  • See our Privacy Policy for more details.

8. Changes to Terms

We may update these Terms from time to time. Continued use of our services after updates means you accept the revised Terms.

9. Contact

For any questions or concerns, please reach out to us at:

The Car Artisans Group
contact@thecarartisans.com
+1 260-619-8980
[Your Website URL]